Services / FAQ
Maxtron is growing into the international market. Whether it is a show light system for an amusement ride, an entire amusement park or a building. With the growing number of different styles of lighting, there are more possibilities to use our lighting. This is why Maxtron has set up sub branches in several countries as Maxtron sales offices or in partnerships with existing companies, so that the customer is able to purchase a system right away without having to take care of import procedures or foreign currencies.
Maxtron has produced hundreds of show light systems worldwide, more than our competitors combined. Maxtron has large research capabillities and experience in the amusement sector.
Maxtron has a strong background and a long history in the amusement industry. We have employed people who have been working with amusement ride manufacturers and inspection authorites in various countries for decades. This has made Maxtron a leading LED show light system provider.
Maxtron is an electronic show light producer with its headquarter and production in mainland China. Maxtron is employing crew members from several western countries in order to provide quality products for all our customers.
Maxtron is the only showlight system manufacturer that provides a 2 year warranty on lighting packages.
Maxtron and its partners have developed a LED showlight system which is easy to maintain and operate. The system is made to be maintained without a large repair facility because we know that many of our customers do not have the abillity to move electronic shops or employ engineers. The system is structured in a user-friendly way.
Maxtron has distributors in several countries. Our distributors are not just sales people but well known companies to service the products handled, Maxtron keeps necessary parts in stock with our distributors.
Some of our competitors emphasize the point of production in Western Countries vs. China. Maxtron has distributors in Europe, North and South America, Asia and Australia. Our distributors are always there for our customers, Maxtron understands that service cannot been done from an office, but on site.
Maxtron can be helpful by supervising the on-site installation or complete installed systems depending on customer needs.
Maxtron offers a full installation service in the United States. We are working together with a special structure installation company that can handle complete installation service on large projects. The company is based and fully insured in the U.S.
Maxtron understands there are companies that are unable to provide service on erected rides because of height, lack of knowledge, or misunderstanding of light systems that have been provided to customers. We believe that service cannot been done from a chair in an officet, therefore we provide trained personal to supervise on-site projects. This is our strength. Maxtron is there for our customers: from the design to installation and service.
For basic light systems, Maxtron offers 7 colors. Up to 64 colors are available for special light systems.
Other than basic colors provided, customers are able to request specific designs or colors to be projected.
Yes you can! Maxtron offers a variety of possibilities to link several show light systems or even to a music show. It is possible to run show sequnces of a keyboard in live modus or via a software using DMX controlled shows.
We know the fact of advertising the location of production, in regards to some of our competitors. These are empty promises and cheap propaganda. The fact is, that most components for LED lights and chips are manufactured in Asia, no matter who provides the light systems. There is nothing wrong with that; what is important is the workability of the system and the service. We are living in a global society where people of all countries work together. Knowledge, experience, and progress are much more important than outdated stereotypes.
Yes! Maxtron is working together with installation and service teams in Europe, the U.S. and Middle America to offer scheduled service plans. Trained technicians in several countries are available to service your light package, whether it is under warranty or not, new or several years old. Maxtron is interested in having your show light systems working from the first day on. Please contact us for more information.